What your Potential Check looks like.

Sample report Capacity Potential Check · CHF 490 · 6 sections

A complete, anonymised report based on a real Swiss SME. Your own Potential Check is tailored to your situation.

Company Swiss industrial services provider · 45 employees

Question assessed Does a Western Balkan setup make strategic sense?

Recommendation Go

Your situation

The company is growing, but internal capacity is limiting that growth. Opportunity and project research are manual, CRM records are incomplete, and qualified staff are difficult and expensive to find in Switzerland. Before hiring more people internally, the leadership team wants to understand whether and how the Western Balkans could help relieve this pressure.

Strategic market assessment

Before assessing individual tasks, the strategic question is which market fits the company. The four countries assessed have distinctly different profiles.

Bosnia Best fit · 84

Research, back-office work and data tasks aligned with the German-speaking market. Returnees from the diaspora bring good German skills, within an attractive cost structure and the same time zone. Strategically, the most natural starting point.

Serbia Complementary · 68

The region’s strongest technology location. Useful when automation, a CRM-related tool or data pipelines become relevant. In this case, a second stage rather than the starting point.

Montenegro Secondary · 52

A small market shaped by services and tourism. More relevant to market entry and partner development than to the operational support needed here.

North Macedonia Secondary · 55

A solid IT and back-office location with English-speaking delivery. Less closely connected to the German-speaking market, making it a secondary option for this setup.

Potential in CHF

Around 20 hours per week currently go into manual research, data maintenance and proposal preparation. At a fully loaded internal cost of CHF 90 per hour, that amounts to:

Current annual cost CHF 93'600 20 hours/week · CHF 90/hour · 52 weeks

Realistic annual potential CHF 30 – 50k Savings plus released capacity

Test project investment CHF 6.5 – 12k 60 days · including project management

Estimates based on the information provided and observed market ranges. The potential includes both cost savings and internal capacity released for higher-value work.

Recommended location and test project

A controlled start in Bosnia is recommended, with optional technical support from Serbia in a second stage.

Recommended first test project

A 60-day research and data desk in Sarajevo

A German-speaking researcher handles project and company research and CRM cleansing according to clear rules. drilic defines the search logic, quality criteria and output format, with weekly coordination from Switzerland. If successful, a lightweight CRM tool from Belgrade follows in stage two.

Days 0–15 Setup and calibration Target criteria, search logic and reporting format. Initial trial runs.

Days 16–45 Operational delivery Weekly research outputs, ongoing quality checks and adjustments.

Days 46–60 Evaluation and decision Hours used, quality of results and a recommendation on extending the project or moving to stage two.

Risks and requirements

Project management by drilic. drilic defines the search logic, quality criteria and reporting format, with weekly coordination from Switzerland. You provide brief subject-matter approvals.
Process setup. drilic documents the handover process with you at the kick-off. No internal preparation is required.
Data protection. drilic clarifies data protection and access controls with you in advance. The test project deliberately avoids particularly sensitive data.

Go/no-go recommendation

Recommendation GO

The potential substantially exceeds the investment, and the use case can be clearly scoped. drilic manages the project from Switzerland. You need only a contact for subject-matter approvals, typically 30–60 minutes per week.

This was an example. Your report is tailored to your situation.

Describe your specific task, and drilic will provide a written report like this one, with your figures, a location recommendation and a clear go/no-go conclusion.

Start the Potential Check CHF 490 · one specific task · a written recommendation Start with the free initial assessment instead